Nicholas Fernholm was in charge of the robots at Nya Karolinska in Solna when the state-of-the-art hospital went into operation. Despite the obvious benefits, the self-propelled machines were met with anger rather than joy from staff. Nicholas tried an unexpected measure – and it worked.
How to think in times of chaos & crisis
Nicholas Fernholm, author of the book “Handbook for Unpredictability”, joins us in the studio to give us tips on how…