Nicholas Fernholm was in charge of the robots at Nya Karolinska in Solna when the state-of-the-art hospital went into operation. Despite the obvious benefits, the self-propelled machines were met with anger rather than joy from staff. Nicholas tried an unexpected measure – and it worked.
Handbook for unforeseeable events and crises
How to respond to a complex and chaotic world. Society has finally returned to normal after the pandemic. No one…